Jun 13, 2012

Negotiation Bibliography / Library

 General Negotiation

Adler, Bill. How to Negotiate like a Child: Unleash the Little Monster within to Get Everything You Want. 2006.

Asherman, Ira, and Sandy Asherman. The Negotiation Sourcebook. Amherst, MA: Human Resource Development, 1990.

Beasor, Tom. Great Negotiators: How the Most Successful Business Negotiators Think and Behave. 2006.

Billings-Yun, Melanie. Beyond Dealmaking: Five Steps to Negotiating Profitable Relationships. 2010.

Brams, Steven J. Negotiation Games: Applying Game Theory to Bargaining and Arbitration. New York: Routledge, 1990. Print.

Cohen, Herb. Negotiate This!: By Caring, but Not T-H-A-T Much. New York: Warner, 2003.

Cohen, Steven P. Negotiating Skills for Managers. New York: McGraw-Hill, 2002. Print.

Cohen, Steven P. Negotiate Your Way to Success: 24 Steps to Building Agreement. New York: McGraw-Hill, 2007. Print.

Dietmeyer, Brian J., and Rob Kaplan. Strategic Negotiation: A Breakthrough 4-step Process for Effective Business Negotiation. Chicago, IL: Dearborn Trade Pub., 2004.

Donaldson, Michael C. Fearless Negotiating: The Wish-want-walk Method to Reach Solutions That Work. New York: McGraw-Hill, 2007.

Evans, Eric. Mastering Negotiations: Key Skills in Ensuring Profitable and Successful Negotiations. London: Thorogood, 1998.

Fisher, Roger, William Ury, and Bruce Patton. Getting to Yes: Negotiating Agreement without Giving in. New York, NY: Penguin, 1991.

Kolb, Deborah M., Judith Williams, and Deborah M. Kolb. Everyday Negotiation: Navigating the Hidden Agendas in Bargaining. San Francisco, CA: Jossey-Bass, 2003.

Lax, David A., and James K. Sebenius. The Manager as Negotiator: Bargaining for Cooperation and Competitive Gain. New York: Free, 1986.

Fells, R. E. Effective Negotiation: From Research to Results. Cambridge [England: Cambridge UP, 2010.

The Harvard Business School Publishing Guide to Smart Negotiation. Boston, MA: Harvard Business School Pub., 2003.

Holden, Reed K. Negotiating with Backbone: Eight Sales Strategies to Defend Your Price and Value. 2012.

Karpov, Anatoly, Jean François. Phélizon, and Bachar Kouatly. Chess and the Art of Negotiation: Ancient Rules for Modern Combat. 2006.

Karrass, Chester Louis. "In Business as in Life-- You Don't Get What You Deserve You Get What You Negotiate" 1996.

Korobkin, Russell. Negotiation Theory and Strategy. 2002.

Lax, David A., and James K. Sebenius. 3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals. 2006.

Lewicki, Roy J., Alexander Hiam, and Karen Olander. Think before You Speak: The Complete Guide to Strategic Negotiation. 1996.

Lewicki, Roy J., and Alexander Hiam. Mastering Business Negotiation: A Working Guide to Making Deals and Resolving Conflict. 2006.

Low, Patrick Kim Cheng. Successfully Negotiating in Asia. 2010.

Lum, Grande. The Negotiation Fieldbook: Simple Strategies to Help Negotiate Everything. 2005.

Mulholland, Joan. The Language of Negotiation: A Handbook of Practical Strategies for Improving Communication. 1991.

Nikolopoulos, Andreas. Negotiating Strategically: One versus All. Houndmills, Basingstoke, Hampshire: Palgrave Macmillan, 2011.

Oliver, David. How to Negotiate Effectively. London: Kogan Page, 2006.

Raiffa, Howard, John Richardson, and David Metcalfe. Negotiation Analysis: The Science and Art of Collaborative Decision Making. Cambridge, MA: Belknap of Harvard UP, 2002.

Saner, Raymond. The Expert Negotiator. 2008.

Thomas, Jim. Negotiate to Win: The 21 Rules for Successful Negotiation. 2005.

Watkins, Michael. Breakthrough Business Negotiation: A Toolbox for Managers. 2002.

Young, H. Peyton. Negotiation Analysis. 1991.

 Interesting / Important Works Which I Don’t Have

Ross, George H. Trump-style Negotiation: Powerful Strategies and Tactics for Mastering Every Deal. Hoboken, NJ: John Wiley & Sons, 2006.

Ury, William. Getting past No: Negotiating with Difficult People. New York: Bantam, 1991.

Bazerman, Max H., and Margaret Ann. Neale. Negotiating Rationally. New York: Free, 1992.

 

May 19, 2012

Action is King

Nothing happens without action.  Change produces benefits.  Only action produces change.

You can spend years studying how the stock market works, but unless you take action, you will not reap the benefits.  You can spend a lifetime studying how to swim, but without diving into the water, you would not acquire the skill.  You can spend a lifetime thinking about a decision, but without taking the decision, and acting upon the decision, nothing will happen.

There are a few exceptions. You might receive a rich inheritance from a relative who passes away.  You might be born into a rich and wonderful family.  Another exception. but for most other things, if we want improvement in our life, we need to take action.

Why don’t we take more action?  There are two reasons.  First, deciding the right act is hard, for action can bring benefits, but it can also bring disaster.  This fear prevents many people from taking action.  I think buying stocks of ABC will increase my money, but it can also lead to losses, so I will not act for now and think more about it.   I think this more senior role will give me more satisfaction in my work, but I might fail and lose my job, so I will remain content in my current position.

That is why thinking behind an action is important.  What are my options?  Which one should I choose?  What are the rewards?  What are the possible consequences?  Can I survive these consequences?  What are my options if the consequences occur?  Is it worth it?  These are questions for which thinking and information gathering is required in order to set the right course of action. 

But without the action, knowing the right course of action produces nothing.  It is no different from not knowing the right course of action.  So, only study the right course of action if you will take the next step to act on it. Otherwise, it is all just a waste.

The other reason is that it is hard to take action. You want to write a book, but it takes a lot of effort and sacrifice, so you don’t do it. You want to get a better job, but it takes a lot of rejection, so you don’t do it.  There is no shortcut here. You just have to do it.  These most successful inventors worked very hard.  Many of the most successful people work very hard.  The top employees at Goldman Sachs are famous for being wealthy and for having to work very very hard and for very very long hours.  Why should you be an exception? 

But here you can get some help with tools.  Tools like computers and software and reduce the tediousness of work.  Writers from an earlier generation had to write their books using typewriters, and do their research from libraries.  You can write your book using your word processor, and do your research through Google.  The work require is not as hard as before.  It could be that you are just lazy.

May 12, 2012

Mission Requirements

Clarity in Mission Requirements is critical concept to successful solutions.

People in the solution delivery profession are generally informed about requirements.  Business Analysts, Software Developers, Solution Architects, Project Managers, know about the terms business requirements and system requirements, as well as functional requirements and non-functional requirements.

But seldom heard is the term ‘mission requirements’, which is interesting because it is the most essential of all the requirements of a system. Mission requirements are the raison d’etre of the system, its reason for being, the purpose for which the system is being produced.  All other requirements are subordinate to the mission requirements, and are derived from the mission requirements. 

The reason for the total absence of mission requirements in enterprises is undoubtedly because the word ‘mission’ itself is not part of the business vernacular.  One hears of the ‘vision’ for the enterprise, and its ‘mission’ but that is something quite different.

The phrase ‘mission requirements’ comes from the military and aerospace community.  A mission refers to the intention of the system, often a weapons system.  For example, a fighter plane’s mission is to shoot down enemy aircraft.  A Patriot missile battery’s mission is to shoot down incoming missiles. 

A system is assigned a mission because the super-system (the system which contains the system of interest), has objectives, and they perceive that to achieve the objectives, the system must be able to meet the mission requirements.

Mission requirements focus on the external system, not the system being built.  It is no surprise that mission requirements are measured using metrics called ‘Measure of Effectiveness’ .  This is about how well the solution is impacting the super-system and helping it achieve its objectives.

Think about a car.  A car with a top speed of 100mph.  It is impossible to say whether such a car is suitable or not without considering the mission for which it will be used, the part it will play.  If the car is to be used for transporting kids to and from school, then it’s perfectly suitable.  If it’s to be used to win a race, then it’s probably inadequate.

There is a hierarchy of requirements, and not the simple categorisation into just two: business,  and system requirements, is not rigorous enough. 

At the top of the hierarchy is the mission requirements.  All other requirements are derived from it, or in support of it.  These requirements must be set out very clearly.